Refund and Return Policy for Stag and Buckle
Thank you for shopping with Stag and Buckle. We take pride in the quality of our leather goods and want you to be completely satisfied with your purchase. Please read our refund and return policy below.
1. Returns
We accept returns within 30 days of delivery for eligible items. To be eligible for a return:
- The item must be unused and in the same condition that you received it
- It must be in the original packaging
- Proof of purchase is required
Please contact us before returning any items to receive return instructions.
2. Non-Returnable Items
Certain items are not eligible for return, including:
- Custom or personalized products
- Gift cards
- Sale or clearance items
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@stagandbuckle.com.
5. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us at contact@stagandbuckle.com. Include photos and a description of the issue. We will work to resolve the problem as quickly as possible.
7. Contact Us
If you have any questions about our refund and return policy, please contact us:
Stag and Buckle email: contact@stagandbuckle.com
Mobile: 07838707202